Delivery Information

Delivery Information -

 07/10/2022

Excellent news ! We've partnered up with DPD local for our main delivery courier!

Not only will this give us more flexibility with delivery options including next day delivery ( while this is a next day delivery service DPD do state they can sometimes take 1-3  Business days so please bare that in mind ) , Saturday and even Sunday delivery's, it also gives some great features to you our customers! 

You will now recieve a DPD local tracking number once your order has been processed, on the day of delivery you will get an email / text  from DPD stating a 1 hour delivery window.

You will even be able to track the delivery driver and see them on a map to see just how far they are away from you.

Not going to be in? DPD local also give you a host of different options ;

• Leave in a safe place
• Deliver to neighbour
• collect from the DPD pickup shop
• Change address

 

Fresh Items

We do the upmost to ensure the items get to you as fresh as possible, we take the steps below to make sure of that;

• We send all orders with fresh items using next day delivery services**, we do this so the items can get to you as quick as possible to keep them as fresh as possible.
• We send fresh items in a cold pouch or box (depending on the amount of items) with included ice packs to keep the items cool.
• For any order that has fresh items we actually pack them the morning of the collection from the courier.

* Please note you may recieve a shipping confirmation from us at a time when we book the collection in with the courier , however we will wait till the morning of the collection to pack the fresh items.

 

** Next day Delivery service does not guarantee next day delivery , Estimated between 1-3 Business days 

 

 

Stay safe

 

The Italian Shop