Delivery Information
Delivery Information -
A Note on Delivery Changes - 21/07/2020
Limits have been removed!
Due to the Coronavirus outbreak our delivery pricing and timings has had to undergo some changes, this is due to couriers changing timings and pricing on their end.
Great news! you'll be glad to hear that free delivery is back ! We've had to change the amount to £60 due to an increase in courier fees but its active right now! Thank you for all your patience
We have also had to extend the delivery time to 3-4 business days ( we do hope to get delivers to customers in a much quicker time ) , we realise this is a longer time than our normal 2 business days but we are hoping for this to return to some normality very soon.
Apologies for any inconvenience this has caused and we thank you for your understanding
Fresh Items
We do the upmost to ensure the items get to you as fresh as possible, we take the steps below to make sure of that;
- We send all orders with fresh items using next day delivery services, we do this so the items can get to you as quick as possible to keep them as fresh as possible.
- We send fresh items in a cold pouch or box (depending on the amount of items) with included ice packs to keep the items cool.
- For any order that has fresh items we actually pack them the morning of the collection from the courier.
* Please note you may recieve a shipping confirmation from us at a time when we book the collection in with the courier , however we will wait till the morning of the collection to pack the fresh items.
Stay safe
The Italian Shop