Delivery Information
Delivery Information -
07/10/2022
Excellent news ! We've partnered up with DPD local for our main delivery courier!
Not only will this give us more flexibility with delivery options including next day delivery ( while this is a next day delivery service DPD do state they can sometimes take 1-3 Business days so please bare that in mind ) , Saturday and even Sunday delivery's, it also gives some great features to you our customers!
You will now recieve a DPD local tracking number once your order has been processed, on the day of delivery you will get an email / text from DPD stating a 1 hour delivery window.
You will even be able to track the delivery driver and see them on a map to see just how far they are away from you.
Not going to be in? DPD local also give you a host of different options ;
- Leave in a safe place
- Deliver to neighbour
- collect from the DPD pickup shop
- Change address
Fresh Items
We do the upmost to ensure the items get to you as fresh as possible, we take the steps below to make sure of that;
- We send all orders with fresh items using next day delivery services**, we do this so the items can get to you as quick as possible to keep them as fresh as possible.
- We send fresh items in a cold pouch or box (depending on the amount of items) with included ice packs to keep the items cool.
- For any order that has fresh items we actually pack them the morning of the collection from the courier.
* Please note you may recieve a shipping confirmation from us at a time when we book the collection in with the courier , however we will wait till the morning of the collection to pack the fresh items.
** Next day Delivery service does not guarantee next day delivery , Estimated between 1-3 Business days
Stay safe
The Italian Shop