Delivery Information -
Excellent news ! We've partnered up with DPD local for our main delivery courier!
Not only will this give us more flexibility with delivery options including next day delivery, Saturday and even Sunday delivery's, it also gives some great features to you our customers!
You will now recieve a DPD local tracking number once your order has been processed, on the day of delivery you will get an email / text from DPD stating a 1 hour delivery window.
You will even be able to track the delivery driver and see them on a map to see just how far they are away from you.
Not going to be in? DPD local also give you a host of different options ;
- Leave in a safe place
- Deliver to neighbour
- collect from the DPD pickup shop
- Change address
- Upgrade delivery ( for Saturday / Sunday delivery )
We do the upmost to ensure the items get to you as fresh as possible, we take the steps below to make sure of that;
- We send all orders with fresh items using next day delivery services, we do this so the items can get to you as quick as possible to keep them as fresh as possible.
- We send fresh items in a cold pouch or box (depending on the amount of items) with included ice packs to keep the items cool.
- For any order that has fresh items we actually pack them the morning of the collection from the courier.
* Please note you may recieve a shipping confirmation from us at a time when we book the collection in with the courier , however we will wait till the morning of the collection to pack the fresh items.
The Italian Shop